Diamonds not delivered

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1046149
Posts: 2
Joined: Tue Jan 01, 2019 10:08 am

Diamonds not delivered

Postby 1046149 » Wed Feb 06, 2019 8:34 am

I recharge 200 and 80 diamonds about 3 hours ago and i still wait for my diamonds ??

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Feild adeline
Posts: 185
Joined: Fri Oct 20, 2017 10:30 pm

Re: Diamonds not delivered

Postby Feild adeline » Wed Feb 06, 2019 9:12 pm

1046149 wrote:I recharge 200 and 80 diamonds about 3 hours ago and i still wait for my diamonds ??


could you have made a mistake and recharged for wrong character? by that i mean do you have characters on any other servers?

once i signed into a alt character in a server then got out of it and went to my main one, later that day i went to recharge and it automatically set my alt as the one for the recharge .....i didnt see and continued on to top up....was so pissed and devs weren't any help

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1046149
Posts: 2
Joined: Tue Jan 01, 2019 10:08 am

Re: Diamonds not delivered

Postby 1046149 » Sun Feb 10, 2019 5:41 am

Still waiting for my diamonds now you owe me 1080 dimaonds of also cose of your crap i couldnt get rewards from diamond reaction

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Lorina
Posts: 130
Joined: Wed Mar 28, 2018 11:11 pm

Re: Diamonds not delivered

Postby Lorina » Mon Feb 11, 2019 4:32 am

Yup - I am missing a few ds too - no response from facebook page despite screenshot etc and it has been a few days now

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johnhancs1
Posts: 1
Joined: Fri Feb 08, 2019 8:59 am

Re: Diamonds not delivered

Postby johnhancs1 » Mon Feb 11, 2019 9:59 am

rewards not given in hall of bonuses it says ice circle pack and its given me primordil spirit instead also green claim button isnt working i cant claim for 3 attempts...

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Lorina
Posts: 130
Joined: Wed Mar 28, 2018 11:11 pm

Re: Diamonds not delivered

Postby Lorina » Mon Feb 11, 2019 3:22 pm

Thats because Hall of bonus is bugged at the moment - showing wrong things and saying you can claim when you cant

Hope this fixed quick -



johnhancs1 wrote:rewards not given in hall of bonuses it says ice circle pack and its given me primordil spirit instead also green claim button isnt working i cant claim for 3 attempts...

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Feild adeline
Posts: 185
Joined: Fri Oct 20, 2017 10:30 pm

Re: Diamonds not delivered

Postby Feild adeline » Tue Feb 12, 2019 7:49 am

wow this issue seems to be happening for a few people....one person in my server topped up around 2k diamonds and it took 4 days for them to be delivered but by then they missed on hall of bonus rewards :cry: very sad, hopefully the devs fix this and send the rewards people were owed to them.....

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1179079
Posts: 2
Joined: Fri Sep 07, 2018 9:39 pm

Re: Diamonds not delivered

Postby 1179079 » Wed Feb 13, 2019 12:03 pm

bonjour impossible pour moi d avoir recompenses apres recharge ans hall of bonus j espere que vous aller regler ce probleme avant loa fin

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1179079
Posts: 2
Joined: Fri Sep 07, 2018 9:39 pm

Re: Diamonds not delivered

Postby 1179079 » Wed Feb 13, 2019 12:09 pm

good evening I made a reload of 60 dollars and impossible to get my rewards in hall of bonus I made my reload on 12/02/2019 I hope you will fix this problem before 17/02/2018. thank you for your understanding cordially

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Lorina
Posts: 130
Joined: Wed Mar 28, 2018 11:11 pm

Re: Diamonds not delivered

Postby Lorina » Thu Feb 14, 2019 3:01 am

They are starting to look into the missing diamonds now - so stay tuned :)


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