can't login in support

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Redvelo
Posts: 2
Joined: Sat Jul 14, 2018 1:32 am

can't login in support

Postby Redvelo » Fri Aug 24, 2018 8:55 am

He i have send a ticket to support and when i would see if there is a response i can't login and when i click to sign in its not working.
Can you see what the problem is?

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Master Sword
Posts: 697
Joined: Sun Oct 09, 2016 2:22 am

Re: can't login in support

Postby Master Sword » Mon Aug 27, 2018 7:25 pm

Hi redvelo,

Thank you for writing us and apologies to my late response. Glad to offer assistance to you.

So sorry for the inconvenience that may caused. We checked our support, and we can't found the same issue. We hope you can send us the screenshot so that we can make a further check. We appreciate your understanding.

Thank you and best regards.

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Redvelo
Posts: 2
Joined: Sat Jul 14, 2018 1:32 am

Re: can't login in support

Postby Redvelo » Thu Nov 15, 2018 4:34 am

i can login in hypnos but not in thanatos and iam trying for over 1 hour to login

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Master Sword
Posts: 697
Joined: Sun Oct 09, 2016 2:22 am

Re: can't login in support

Postby Master Sword » Sun Nov 18, 2018 6:37 pm

Hi,

Thank you for contacting us and apologies to my late response.

Sorry for the inconvenience that caused. The issue had been fixed, and we also sent the compensation to game email, please check that. If you still can't login the game, feel free to contact us and we will make a further check for you. We appreciate your understanding.

Thank you.


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