Search found 668 matches

by Master Sword
Thu Feb 14, 2019 11:13 pm
Forum: General Discussion
Topic: Will there be Valentine Event?
Replies: 10
Views: 760

Re: Will there be Valentine Event?

Hi Guardians,

Thank you for writing us and apologies to my late response. I will consult with our dev teams, and I will let you know once there is any progress. We appreciate your understanding.
by Master Sword
Thu Feb 14, 2019 11:04 pm
Forum: General Discussion
Topic: admin can you please check
Replies: 3
Views: 311

Re: admin can you please check

Hi Guardians, Thank you for writing us and apologies to my late response. Glad to offer assistance to you. So sorry for the inconvenience that caused by the diamonds delay. We have checked some orders, and credited the diamonds to the players' account. Please feel free to send us your transaction nu...
by Master Sword
Thu Feb 14, 2019 10:57 pm
Forum: General Discussion
Topic: How do I activate my seals?
Replies: 3
Views: 393

Re: How do I activate my seals?

Hi Guardians,

If you want to activate the Seal, you need to buy a Tome of Seal in the Mall to unlock the Divine Seal. I will show you the screenshot. Hope this can help you. Please feel free to contact us if you have further question about it.
2150.png
2150.png (566.02 KiB) Viewed 329 times
by Master Sword
Thu Feb 14, 2019 10:48 pm
Forum: Bug Reports
Topic: Error after last maintenance
Replies: 9
Views: 1020

Re: Error after last maintenance

Hi Guardians, Thank you for writing us and apologies to my late response. Glad to offer assistance to you. Sorry for the inconvenience that caused, we have fixed the event time issue of the Boss dungeon and tortoise battle. Please feel free to contact us if you have further question about it. Thank ...
by Master Sword
Thu Feb 14, 2019 10:44 pm
Forum: Bug Reports
Topic: random death when signing in
Replies: 3
Views: 419

Re: random death when signing in

Hi Feild adeline, Thank you for your prompt reply. Sorry for the inconvenience that caused. We carefully checked and tested to login our game, but we can't found the same issue. We hope you can tell us how to reproduce it, and I will update it to our dev teams to pay more attention to it. We would t...
by Master Sword
Thu Feb 14, 2019 10:37 pm
Forum: Bug Reports
Topic: No Hallow Plaza rewards
Replies: 2
Views: 294

Re: No Hallow Plaza rewards

Hi nicholas.bridgeman, Thank you for your prompt and sorry for my late response. Sorry for the inconvenience that caused. Our dev teams have fixed the issue, and now you can continue to claim the rewards in the hall of bonuses. Please feel free to contact us if you have further question about it. We...
by Master Sword
Thu Feb 14, 2019 10:33 pm
Forum: Bug Reports
Topic: Diamonds not delivered
Replies: 12
Views: 763

Re: Diamonds not delivered

Hi Guardians, Thank you for writing us and apologies to my late response. Glad to offer assistance to you. We are so sorry for the inconvenience that caused by the diamonds delay. We have checked some orders and credited the diamonds to your account, please check them in your game. If you still have...
by Master Sword
Thu Jan 24, 2019 8:52 pm
Forum: News & Events
Topic: Emergency Server Maintenance on Jan 25th
Replies: 0
Views: 451

Emergency Server Maintenance on Jan 25th

sonet_960x540_.jpg To offer a better gaming experience, we will have server maintenance on Friday. The maintenance schedule is as follows: Maintenance time : 4:00-5:00AM, Jan. 25th EST Maintenance servers: all servers (s1-s20) Updates: 1. Added the new items: the Morph Chest; 2. Added the new funct...
by Master Sword
Sun Jan 20, 2019 7:25 pm
Forum: Bug Reports
Topic: pantheon event
Replies: 3
Views: 456

Re: pantheon event

Hi Feild adeline,

Thank you for contacting us and apologies to my late response.

We carefully checked the rules of the game, and it has always been like this. I will confirm it with our dev teams. We appreciate your understanding. Thank you for your continuous support so far.

Best wishes.
by Master Sword
Sun Jan 20, 2019 7:16 pm
Forum: Bug Reports
Topic: Please unblock my country
Replies: 2
Views: 348

Re: Please unblock my country

Hi Gocar man, Thank you for contacting us and sorry for the my late response. Glad to offer assistance to you. Sorry for the inconvenience that may caused. Please try our official link which we give it to your facebook. If you still can't login your account, please feel free to update it to our cust...

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